HRM_15_QWL

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  Quality of Work Life Source:Human Resource Management  – Shashi K Guptaand Rosy Joshi  Definition ã Lau, Wong, Chan and Law (2001) operationalised QWL as thefavourable working environment that supports and promotes satisfaction by providing employees with rewards, job security and career growth opportunities. ã Quality of work life (QWL) is a general concept that refers to severalaspects of the job, including:  –  Management and supervisory style  –  Freedom and autonomy to make decisions on the job  –  Satisfactory physical surroundings  –  Job safety  –  Satisfactory working hours  –  Meaningful tasks  A high quality of work life is one that offers theindividual worker such things as:(1) Fair pay.(2) Safe working conditions.(3) Opportunities to learn and use new skills.(4) Room to grow and progress in a career.(5) Protection of individual rights.(6) Pride in the work itself and in the organisation.  Factors influencing quality of work life 1.Attitude ( Skills, experience, energy, job involvement, etc )2.Environment ( awareness of working conditions )3.Opportunities ( for learning, self-development, recognition )4.Nature of job ( being alert )5.People ( boss, peers, subordinates, customers, etc )6.Stress level7.Career prospects8.Challenges (  job related and creates interest )9.Growth and Development10.Risk involved and reward
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