Performance Management

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 Evaluation tool that utilizes opinions of many different people that interact with the employee on a routine basis  Generates more accurate feedback by “gathering information from people about an individual’s performance as seen by the standards and expectations of their boss, self, peers, direct reports, and customers      Superiors Peers Direct Reports Customers Self   360 evolved as a developmental feedback process Linking competence data to pay and personnel decisions -
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   Evaluation tool that utilizes opinions of many differentpeople that interact with the employee on a routine basis  Generates more accurate feedback by “gathering informationfrom people about an individual’s performance as seen by  the standards and expectations of their boss, self, peers,direct reports, and customers   Superiors  Peers  Direct Reports  Customers  Self    360 evolved as a developmental feedback process  Linking competence data to pay and personnel decisions -unacceptable biases into ratings, rendering the assessmentsystem invalid.  Using 360 feedback in the context of performancemanagement involves significant risks
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