Sandra Barr - Thesis Paper

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    Employee Orientation Programs The benefits of having a solid employee orientationprogram for your municipal employees. A Research Paper Prepared for the Associationof Municipal Managers, Clerks, and Treasurersof Ontario (AMCTO) Municipal ManagementDiploma Program by Student # 100191June 2011Sandra Barr, Deputy Treasurer,Township of Bonnechere Valley  2 |Page  Executive Summary The primary objective of this paper is to explore employee orientation programs and determineif they are effective or not and look at who should be involved in the orientation process. It willexplain the benefits that can be realized by both the employee and the employer when a newstaff member has been through a thorough and well thought out and planned orientation.I will also examine what should be included in the orientation manual and what staff membersshould be involved in the development of the orientation program.The main purpose of an orientation program is to reduce start-up costs, reduce anxiety, reduceemployee turnover, and to save time for supervisors. When employee orientation is doneproperly, new staff members should start to develop a sense of pride in your municipality.One particular area important in our municipal world is training new staff members on how todeal in the public sector. Staff new to the municipal field should and need to be taught how todeal in a political world in the public sector. They should also be aware that the council sets thepolicies and their job as a staff member is to look after the daily operations of the municipality.It is imperative that new members of staff understand the nature of their position and thatcouncil is a policy setting role. New staff members should also be explained the expectations of council. Staff members are to provide honest and accurate information to council and embracemeaningful consultation with council and the public. New staff should also be aware that theyneed to be accountable and transparent and work together.  3 |Page  Table of Contents Executive Summary 2Scope & Methodology 4Introduction 5Section 1 - Welcoming New Employees 7Section 2 - What Should Be Included 9Section 2 - Types of Orientation Programs 11Section 3 - Who Should Be Involved 12Section 4 - Benefits of Effective Employee Orientation 13Section 5 - Orientation Mistakes 15Conclusion 16Bibliography 17Appendix A 19  4 |Page  Scope and Methodology  The primary objective of my research paper is to review employee orientation programs andfrom that, determine what is the best orientation program for our municipality, and who shouldbe involved in the process.It is also my goal to set out for our township an employee orientation program that covers allrelevant information that a new municipal employee will need in a method that is notcompletely overwhelming. The scope and detail of the employee orientation program willdepend largely on each municipality’s staff resources, financial resources, resource materialsavailable and staff time.Through my research I will describe the benefits of having an effective and thorough employeeorientation program for new municipal staff members.I have found numerous books and websites with articles and research on employee orientationprograms. I found these resources and sites very useful for my research.
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